Customer Service

Our parts identifier helps our customers quickly ensure they have the proper part number for ordering spares or replacements. We keep a large inventory of parts ready to ship the same day on orders placed until 5:00pm central time.

Our technical support staff is ready to take your call from 8:00 am – 5:00 pm central time. Armed with a library of operational tips and procedures, as well as a library of how-to videos, our team is able to support our customers in any situation!

We make it easy for our customers to get technical support. Either call us at 763.488.6030 between the hours of 8:00am and 5:00pm central time or fill out the service call request form by clicking here.

PARTS IDENTIFIER
MAINTENANCE & TROUBLESHOOTING
REQUEST A SERVICE CALL

Ultra Optics serves you with:

We understand how valuable your time is. We believe that providing the best customer support helps our customers stay focused on growing their business. We have tools and processes in place including on-line parts identification, how-to videos, operating procedures and training, and un-matched customer service over extended hours. Our technical support staff is personally vested in making sure all of our customers get the best support possible.